Every plan includes Refinelook’s core salon management tools. Only active stylists use a seat, and an added stylist is prorated by day in its first month. Prices are in USD. Subscription checkout is currently in test mode; no real subscription charge is made. Read subscription terms.
AI THAT WORKS WITH YOUR TEAM
How AI Credits Work
Elite includes 1,500 credits every month for the AI features enabled in your workspace. Style Preview is coming soon.
Elite includes 1,500 AI credits/month
AI question
5 credits
Phone call
30 credits per minute
Additional credits
$10 per 1,000
Credits shared across your owner account
Monthly reset · no rollover
Failed requests release reserved credits
Reopening saved call results uses no additional credits. When credits run out, add more or wait for the monthly reset.
AI Agent
Ask questions about the selected salon. AI Agent provides read-only answers; it cannot change your bookings or records.
AI Style Preview
Coming soon. AI hairstyle generation is not available in the current web app. Clients can upload their own consultation references today.
AI Receptionist · call assistance
Analyze completed Quo call transcripts and prepare booking, cancellation or rescheduling suggestions for a person to review and confirm. Automatic answering of incoming calls is not available.
A LITTLE CLOSER TO YOUR CLIENTS
SMS & Dedicated Number Add-on
Keep the conversation going, from the first confirmation to the next visit.
+$35/month per location
$20 one-time fee to create your phone number
Available with any plan
Dedicated business phone number
Two-way SMS linked to your website
Booking confirmations & reminders
Cancellation & modification notifications
1,000 SMS segments included per month
$0.02 per additional SMS segment
SMS usage is billed by segment. The monthly allowance includes 1,000 SMS segments per location. Longer messages or certain characters may use more than one segment.
Your salon page, designed from scratch. A dedicated team turns your brand, photos and menu into a custom website that opens right on Refinelook.
$120one-time fee
Available with any plan · no monthly charge
Designed and built for you by our website team
Your services, prices, team and gallery, kept in sync
Scroll motion and transitions made for your brand
Live booking built in, with your real availability
Shown as your salon page on Refinelook
How it works
Send us your logo, photos and any site you already have. Our team builds the page, shares a preview for your approval, and publishes it as your salon page on Refinelook. Services, prices and bookings stay connected to your workspace, so changes you make there show up on the site.
Find the right fit for your team and your client conversations.
Which plan fits my salon?
Premium is $25 a month and includes one bookable stylist with all the basic features. Elite is $55 a month and includes two bookable stylists, 1,500 AI credits each month, a custom booking process design, and the Analytics tab. Business is for salons with more than one location, with pricing set with our team. On Premium and Elite, add more bookable stylists for $10 a month each.
How do added stylists work?
Premium includes one bookable stylist and Elite includes two. Each additional bookable stylist is $10 a month, whether you pay monthly or yearly. Only active stylists count, so you can add as many stylists as you like and make them active as your seats allow. A stylist added partway through a billing month is prorated by day: if your plan renews on the 1st and you add one on October 13, you pay $10 × 18/31 = $5.81 that day, then $10 a month from November 1.
How does yearly billing work?
Yearly billing is $240 for Premium ($20 a month) and $600 for Elite ($50 a month), billed annually. That is $60 less than a year of monthly payments. Added stylists stay $10 a month each on yearly plans. Business has custom pricing.
What is included in every plan?
Every plan includes your calendar and appointments, client records and conversations, team and service management, and a salon page with online booking. Elite adds monthly AI credits, a custom booking process design, and the Analytics tab. SMS and a custom website are optional add-ons for any plan.
How do AI credits work?
Elite includes 1,500 AI credits per UTC calendar month, shared across the owner account. Each AI question uses 5 credits, and phone calls use 30 credits per minute. Failed requests release their reserved credits, and included credits reset monthly without rollover. Additional credits are $10 per 1,000.
Is SMS included in the plan price?
SMS is an optional add-on for any plan. Creating your phone number is a one-time $20 fee, and SMS linked to your website is $35 a month per location. It includes a dedicated business number, two-way SMS, booking confirmations and reminders, cancellation and modification notifications, and 1,000 SMS segments per month.
What is the custom website add-on?
For a one-time fee of $120, our website team designs and builds a custom website for your salon from your brand, photos, services and team. It replaces the standard salon page on Refinelook, so clients see it when they open your salon and can book from it directly. There is no monthly charge for the website itself.
How are messages counted?
SMS usage is billed by segment. The monthly allowance includes 1,000 SMS segments per location. Longer messages or certain characters may use more than one segment. Each additional segment costs $0.02.
What if I have more than one location?
Business is designed for salons with more than one location, with pricing and plan details set with our team. The SMS add-on is priced for each location: $35 a month, plus the one-time $20 number fee.
GOOD WORK STARTS WITH A LITTLE CLARITY
Your next chapter. In sync.
Bring your salon together. Make room for what’s next.